The ESN and Authorization Code can be found on the SPOT X device by selecting System Settings and scrolling to and selecting SPOT X Info. The ESN can also be found on the bottom of your SPOT X retail box or on the back of your device.
The SPOT X sends redundant messages to improve the delivery probability of those messages. This process may extend the amount of time a message is delivered but other variables may also delay the message delivery time like:
-Spot X Antenna orientation
-GPS Satellite Acquisition
Once the device has acquired a GPS fix, messages are typically sent out to their destination in 2 to 5 minutes.
Your sent messages will be displayed in the Messages screen. The Check-In Message will not display the texts sent, but only the GPS coordinates and date/time it was sent. You also can view your sent messages in your SPOT MyAccount. Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly.
There are also 3 different icons indicate the status of a message:
- The first is a chat bubble with a check mark indicating message sent.
- The second is a chat bubble with a question mark indicating message sent, but the delivery could not be confirmed.
- The third is a chat bubble with a X indicating message was not sent. This is usually due to poor GPS signal conditions."
The messages are sequential and as soon as Message 1 is acknowledged, Message 2 will start. If Message 1 is not acknowledged or the SPOT X does not receive the acknowledgement, it will continue sending Message 1 up to five times for redundancy to improve the probability of a successful delivery.
Because of the larger number of characters that need to be available for email addresses, the address characters are counted as part of the message. You can avoid limiting your character count by adding Contacts before sending your message.
The maximum is 140 characters for email and text.
GEOS International Emergency Response Coordination Center provides the S.O.S./911 monitoring included in your Basic Service. Your device will send GEOS your GPS coordinates every 2.5 minutes. Once acknowledged, your GPS location is provided every 5 minutes.
Yes! Lift the protective S.O.S. cover, long press the S.O.S. button for 3 seconds and follow the onscreen instructions. You can also cancel S.O.S. by selecting the Cancel S.O.S. on the S.O.S. screen and following the onscreen instructions.
Yes, the S.O.S. message will always abort other messages in the messaging queue.
The S.O.S. feature will only be available on the device with an active subscription. The S.O.S. feature will not be available when the service is suspended.
Both the S.O.S. and Check-in message do not count towards your messaging limit.
When using the wall charger that came with your device, it takes 4 hours to fully charge. If the SPOT X is charged on a computer or secondary charged device, it may take longer.
No, the device does not go into a sleep/idle mode.