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General

General

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General Support

SPOT For Business My Account

View/Edit Tracking Intervals (If applicable)

Click on the Tracking bar to view or edit the SPOT device tracking intervals.
To change the Tracking intervals (SPOT X excluded):
  • Select the available tracking intervals (tracking interval available options will depend on the service plan)
  • A Settings Update will be required when making changes to the Tracking intervals (SPOT X excluded)
Note: SPOT X Tracking intervals must be changed from the device
 

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CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

CHAT

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.