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General

General

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General Support

SPOT For Business My Account

Edit/View Waypoints (SPOT X Only)

SPOT X allows you to designate important locations and landmarks as Waypoints on your device and navigate to them
  • To create a waypoint, input the name of a place, city, state or address into the Search Box, or click the location on the map to find the location’s coordinates. 
  • To add a waypoint(s) to your SPOT X device, simply place a checkmark next to the waypoint(s) you are adding and select Save.
  • Syncing SPOT X with your SPOT My Account is required for changes to take place and for new waypoints to appear on your device.
  • The Navigation feature is intended while traveling on foot, not in vehicles, boats or planes.
  • The Navigation feature is only intended as a guide and may not be accurate due to environment, signal obstruction or other variables.

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CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

CHAT

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.