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General

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General Support

SPOT For Business My Account

Edit/View Waypoints (SPOT X Only)

SPOT X allows you to designate important locations and landmarks as Waypoints on your device and navigate to them
  • To create a waypoint, input the name of a place, city, state or address into the Search Box, or click the location on the map to find the location’s coordinates. 
  • To add a waypoint(s) to your SPOT X device, simply place a checkmark next to the waypoint(s) you are adding and select Save.
  • Syncing SPOT X with your SPOT My Account is required for changes to take place and for new waypoints to appear on your device.
  • The Navigation feature is intended while traveling on foot, not in vehicles, boats or planes.
  • The Navigation feature is only intended as a guide and may not be accurate due to environment, signal obstruction or other variables.

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CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

CHAT

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.

USER VOICE

User Voice was created to let your voice be heard.


Your feedback helps us continue to deliver useful products and solutions that meet your needs. We rely on your insights to understand these needs more profoundly and create exceptional customer experiences.

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