Knowledge Base > Sat-Fi2 > Usage > I am unable to place outgoing calls from my Sat-Fi2.

I am unable to place outgoing calls from my Sat-Fi2.


- Make certain your device has a clear view of the sky. 
- Make sure you have the gateway and signal strength icons on the app.
- If no bars are appearing, try one of the following:
   - Reset your device.
   - Move to a different location.
- If none of the above works, reach out to Customer Relations at 877-452-5782.