SÉLECTIONNEZ VOTRE RÉGION ET VOTRE LANGUE

UNITED STATES
English
AFRICA
English
JAPAN
Japanese
ASIA PACIFIC
English
FERMER
SPOT Gen4

SPOT Gen4

MESSAGERIE GPS PAR SATELLITE
Obtenir de l'aide Obtenir de l'aide
Documents Documents
Firmware Firmware
Apps Apps

DERNIER FIRMWARE

Date de publication
03/08/2020
Version du firmware
1.11
Programme de mise à jour du firmware
2.5.6
Mise à jour du firmware >>

SPOT Gen4 ASSISTANCE

Messagerie


QUESTIONS ET RÉPONSES

Can I receive notifications or messages on my SPOT Gen4?

No. The SPOT Gen4 is a one way communication device. SPOT notifies friends, family or an international emergency rescue organization with status messages based on situation and need. Ask for Help (or SPOT Assist), Alert S.O.S., Check In and Track Progress - all with the simple push of a button.   Before using your SPOT, you enter the content of these messages in your online account....

Can I send a message to indicate that I have started tracking?

Yes!  You may send a Check In or Custom message from your device to notify your contacts that you have enabled tracking mode.  We recommend communicating with your contacts prior to leaving for your adventure to let them know that they may be receiving messages from your SPOT messenger or an email containing a share page link that will display your location information.  Your tracking information may be viewed in the mapping platform or via your Shared Views.  Please note, tracking mode does not send messages to contacts. Tracking mode records your location by sending a transmission with your GPS coordinates at a regular interval.  Tracking intervals may be configured from your SPOT account....

Can I send a message while tracking?

While tracking with your SPOT you will be able to send Custom or Check In messages.  If a Help or S.O.S. message is sent from your device with tracking mode enabled, tracking will stop as the Help / S.O.S. messages take message transmission priority....

How do I cancel tracking messages on my SPOT Gen4?

To stop sending track messages, press and hold the Track button until the light blinks red or power off the SPOT unit....

How do I know that the message was sent?

When you send a message from your SPOT Gen4 the flashing LEDs indicate whether or not satellite communications are successful.  Green flashing LEDs indicate that your device has successfully acquired your location and the SPOT is sending a message.  Red LEDs indicate a communication error.  If you receive red flashing LEDs, we recommend transmitting your message from a different location.   The SPOT Gen4 is a one way communication device.  The LED lights indicate the transmission state of the device and message delivery to the SPOT gateway for delivery, but it does not guarantee message delivery to your recipient.   To ensure optimal performance of your device while transmitting a message, please see tips below: The SPOT device requires a clear view of the sky to obtain a GPS signal and provide the most accurate location information. It is not reliable indoors, in a cave, or in very dense woods. The SPOT logo on your device must be facing toward the sky. Keep the device at least 12 inches away from other GPS devices as other GPS devices can interfere with the signal reception of the SPOT device. When sending a Check In or custom message, keep the device powered on for at least 20 minutes for the completion of transmission cycle. Please use lithium batteries for all SPOT devices. If you receive any red LED lights while attempting to transmit a message, please try sending your message from a different location. ...
Affichage des résultats 1-5 (sur 15)
 |<  < Retour 1 - 2 - 3  Suivant >  >| 

Besoin d'aide supplémentaire?


NOUS CONTACTER

APPELER

lundi - vendredi, 14h - 23h, jours fériés inclus

Veuillez avoir votre NIP quand vous appelez.
La confirmation du NIP n'est pas possible par la voix. Veuillez insérer votre NIP sur le clavier de votre téléphone.
Votre numéro d'identification, NIP, est disponible dans votre compte.

+353 1 513 3231

Voix de l'utilisateur

Nous avons conçu My Voice pour vous permettre de faire entendre votre voix.


Vos commentaires nous aident à continuer à fournir des produits et des solutions utiles qui répondent à vos besoins. Nous nous appuyons sur vos connaissances pour comprendre ces besoins avec plus de précision et créer des expériences client exceptionnelles.

DONNEZ VOTRE AVIS ICI