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SPOT X

SPOT X

2-Way Satellite Messenger
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LATEST FIRMWARE

Release Date
2021/08/04
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

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General

Messaging

S.O.S.

Tips for SPOT X

  • SPOT X needs a clear view of the sky with no obstructions. SPOT X is not reliable at the bottom of a deep canyon, in a cave, in an abyss, or in very dense woods.
  • Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. You can view your sent messages in your SPOT My Account.
  • Test your S.O.S. before heading out in SPOT My Account.
  • For troubleshooting common issues, try a Hard Reset by following these steps:
    • Firmly press & hold the Power and Select Button for 12 seconds.
    • Let go when the screen goes blank.
    • The SPOT X logo should be displayed on the screen.

Need more help?


CONTACT US

CALL ☎

For General info and Sales: [+27 11 467 2360]
For Technical Support and dialing from RSA: [080000SPOT]
For Technical Support and dialing from outside RSA: [+353 94 950 5096]

Please have your PIN ready when calling.
PIN confirmation is not supported via voice.
Please enter your pin on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST

EMAIL ✉

[email protected]
 

Physical Address ⛫

Regent Hill Office Park Block A,
Ground Floor Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa