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SPOT X

SPOT X

2-Way Satellite Messenger
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LATEST FIRMWARE

Release Date
2021/06/09
Firmware Version
2.4.9
Firmware Updater Version
2.7.3
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SPOT X Support

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General

Messaging

S.O.S.

Tips for SPOT X

  • SPOT X needs a clear view of the sky with no obstructions. SPOT X is not reliable at the bottom of a deep canyon, in a cave, in an abyss, or in very dense woods.
  • Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. You can view your sent messages in your SPOT My Account.
  • Test your S.O.S. before heading out in SPOT My Account.
  • For troubleshooting common issues, try a Hard Reset by following these steps:
    • Firmly press & hold the Power and Select Button for 12 seconds.
    • Let go when the screen goes blank.
    • The SPOT X logo should be displayed on the screen.

Need more help?


CONTACT US

CALL

Due to COVID-19, you may experience longer than normal hold times.​

Our Customer Relations team is available from Monday 6:00 A.M. - Saturday 6:00 A.M. (WAT), including public holidays.
 
For South Africa:
0800 994 945

For North Africa, Central Africa and southern Counties outside of South Africa:
+353 1 290 9505

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