SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
AFRICA
English
JAPAN
Japanese
ASIA PACIFIC
English
CLOSE
SPOT X

SPOT X

2-Way Satellite Messenger
Get Help Get Help
Documents Documents
Firmware Firmware
Videos Videos
Apps Apps

LATEST FIRMWARE

Release Date
6/9/2021
Firmware Version
2.4.9
Firmware Updater Version
2.7.3
Update Firmware >>

SPOT X Support

Choose a Topic to Get Started

General

Messaging

S.O.S.

Tips for SPOT X

  • SPOT X needs a clear view of the sky with no obstructions. SPOT X is not reliable at the bottom of a deep canyon, in a cave, in an abyss, or in very dense woods.
  • Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. You can view your sent messages in your SPOT My Account.
  • Test your S.O.S. before heading out in SPOT My Account.
  • For troubleshooting common issues, try a Hard Reset by following these steps:
    • Firmly press & hold the Power and Select Button for 12 seconds.
    • Let go when the screen goes blank.
    • The SPOT X logo should be displayed on the screen.

Need more help?


CONTACT US

CALL

Due to COVID-19, you may experience longer than normal hold times.​

Monday - Friday, 24h CST.

877 452 5782
985 327 7500

USER VOICE

User Voice was created to let your voice be heard.


Your feedback helps us continue to deliver useful products and solutions that meet your needs. We rely on your insights to understand these needs more profoundly and create exceptional customer experiences.

VISIT USERVOICE