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SPOT X

SPOT X

2-Way Satellite Messenger
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Latest Firmware

Release Date
2021/08/04
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
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SPOT X Support

Messaging


QUESTIONS AND ANSWERS

How do I know if my message was sent?

Your sent messages will be displayed in the Messages screen. The Check-In Message will not display the texts sent, but only the GPS coordinates and date/time it was sent. You also can view your sent messages in your SPOT MyAccount. Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. There are also 3 different icons indicate the status of a message: - The first is a chat bubble with a check mark indicating message sent. - The second is a chat bubble with a question mark indicating message sent, but the delivery could not be confirmed. - The third is a chat bubble with a X indicating message was not sent. This is usually due to poor GPS signal conditions." ...

What is the character limit for email and text?

The maximum is 140 characters for email and text....

How quickly does the message go out after pushing a button?

Once the device has acquired a GPS fix, messages are typically sent out to their destination in 2 to 5 minutes. ...

Why did it take several minutes to send my messages?

The SPOT X sends redundant messages to improve the delivery probability of those messages. This process may extend the amount of time a message is delivered but other variables may also delay the message delivery time like: -Obstruction -Spot X Antenna orientation -Environment -GPS Satellite Acquisition -Physical Location ...

Why does my character count go down so quickly when I used a typed-in contact?

Because of the larger number of characters that need to be available for email addresses, the address characters are counted as part of the message. You can avoid limiting your character count by adding Contacts before sending your message. ...
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Contact Us

CALL ☎

For General info and Sales: [+27 11 467 2360]
For Technical Support and dialing from RSA: [080000SPOT]
For Technical Support and dialing from outside RSA: [+353 94 950 5096]

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Technical phone support is available Monday to Friday 24h CST

EMAIL ✉

[email protected]
 

Physical Address ⛫

17 Rockview Close,
Lone Hill, Sandton, 2062
South Africa