Contact Customer Relations
Due to COVID-19, you may experience longer than normal hold times.
Monday - Friday, 24h CST
877 452 5782
985 327 7500
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Mon - Fri 8AM - 5PM US CST
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Commission for Complaints for Telecom-Television Services (CCTS)
CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca
or call toll-free at 1-888-221-1687.