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GLOBALSTAR SUPPORT CENTER

Help and support for all Globalstar and SPOT products. Download user guides, watch support videos, get activation instructions and more.

Commercial IoT

SmartOne Solar

SmartOne Solar

Solar Powered Satellite Asset Tracker
SmartOne C

SmartOne C

Asset Manager
ST100

ST100

Satellite Transmitter
STX3

STX3

Satellite Transmitter
STINGR

STINGR

Satellite Transmitter Integrated GPS Receiver
STX3 Development Kit

STX3 Development Kit

With Bluetooth
STINGR Development Kit

STINGR Development Kit

Satellite Transmitter with Integrated GPS

SPOT For Business

SPOT Gen4

SPOT Gen4

Global Satellite GPS Messenger
SPOT X

SPOT X

2-Way Satellite Messenger
SPOT Trace

SPOT Trace

Satellite Tracking Device
SPOT Gen3

SPOT Gen3

Satellite GPS Messenger

Voice & Data

GSP-1600

GSP-1600

Certified Refurbished Handheld Satellite Phone
GSP-1700

GSP-1700

Certified Pre-Owned Satellite Phone
GSP-2900

GSP-2900

Fixed Phone System
Sat-Fi

Sat-Fi

Satellite Wi-Fi Hotspot
Globalstar 9600

Globalstar 9600

Data Hotspot

Need help not related to a product? Start here.

CONTACT US

CALL

Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

877 452 5782
985 327 7500

CHAT

Chat support is only available in English.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.

FIND A PARTNER

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Commission for Complaints for Telecom-Television Services (CCTS)

CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.

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