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General Support

Account & Activation


QUESTIONS AND ANSWERS

How can I activate my Globalstar device?

Visit an authorized Globalstar dealer or contact Customer Relations at 1-877-452-5782. To find a Globalstar dealer near you, click here....

How can I update my account information?

To update your account information, please follow the steps listed below: Log into your “My Account” Select “My Profile” Make the desired changes and click “Save” ...

How can I set up an online billing account?

Yes, you may create an online account for your Globalstar services by following the steps listed below. Once completed, you will have access to your current and previous invoices, account information, and the ability to make payments.   Globalstar Legacy Products In the upper right corner of the website, select View or Pay your Bill Choose All Other Products Select Register (Please be advised your account number is required to complete the process of creating an online account) The on-screen instructions will guide you through process   Sat-Fi2 When a Sat-Fi2 is activated, a confirmation email is received by the customer which includes information and a walkthrough regarding the registration process. Once registered, logging into the account may be completed by visiting the Globalstar homepage. In the upper right corner of the website, select View or Pay your Bill Choose Sat-Fi2 Enter the login credentials created during the registration process To view the online billing information Select Settings & Billing Select View/Edit under Credit Card Information You can now make any necessary changes to your payment information ...

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CONTACT US

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Due to COVID-19, you may experience longer than normal hold times.​

Monday - Friday, 24h CST.

877 452 5782
985 327 7500

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