
SPOT Gen4
GLOBAL SATELLITE GPS MESSENGER
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LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
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SPOT Gen4 Support
General
QUESTIONS AND ANSWERS
How far should other GPS devices be from SPOT to prevent signal interference?
Other devices should be at least 12 inches from SPOT to prevent distortion of GPS coordinates and interference with message transmission.
Can I use other batteries in an emergency with my SPOT device?
SPOT recommends that you use either Energizer™ Ultimate 8x AAA Lithium or Energizer™ NiMH Rechargeable Batteries to achieve reliable performance. Other AAA batteries will work with SPOT but are not recommended for optimal performance. Using non-recommended battery types may degrade the performance of your SPOT’s message transmission. Always carry extra batteries with you.
Where can I find my auth code?
Log into your SPOT account and visiting the My Devices tab. If you are activating your services and do not have an account, you may locate the auth code on a sticker in the device by opening the battery compartment of your SPOT device and removing the batteries.
How much does the SPOT Gen4 device weigh?
The SPOT device weighs 5.0oz (142 grams) with Lithium batteries
How will I know when my battery is low?
The SPOT Gen4 power LED will intermittently flash red to indicate a low battery. In addition, messages that are displayed on the mapping page of your SPOT account page of your SPOT account will have a low battery icon in the status column.
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CALL
Phone support is available Monday to Thursday 24hrs US CST.Friday: 12:00AM to 10:00PM US CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
985 327 7500