SmartOne Solar
SmartOne C
ST100
STX3
SPOT X
SPOT Gen4
SPOT Trace
General
Obtenir de l'aide
Assistance pour le General
Expédition & retours
QUESTIONS ET RÉPONSES
How do I return my unopened hardware?
Contact Globalstar Customer Relations at customerservice@globalstar.com. Provide your ESN, Order ID number and date of purchase/activation along with your customer information. Globalstar Customer Relations will assess the return and provide you with the necessary information regarding your return request. Customer is responsible for return freight arrangements and costs. Collect shipments are not accepted. All returns must include the RMA (Return Merchant Authorization) number prior to shipping. Items returned without a RMA number will be refused. Allow 4-6 weeks for your credit card statement to reflect the refund.
When will my purchase arrive?
Shipping is based on a combination of weight and destination. Orders will be processed and generally shipped in 1-2 business days, via Ground delivery, pending stock availability. Orders will generally arrive within 3-9 business days, based on ship address location. Any change requests after your order has been submitted cannot be guaranteed.
Rechercher des questions et réponses sur General
Téléphone
lundi - vendredi, 8h00 - 17h00 HNE
Veuillez avoir votre NIP quand vous appelez.
La confirmation du NIP n'est pas possible par la voix. Veuillez insérer votre NIP sur le clavier de votre téléphone.
Votre numéro d'identification, NIP, est disponible dans votre compte.
877 452 5782
+1 985 327 7500 (depuis l’extérieur de l’Amérique du Nord)
À partir de votre téléphone Globalstar en mode satellite: 611
À partir de l'appli du Sat-Fi: 611