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SmartOne Solar

SmartOne Solar

Solar Powered Asset Manager
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SmartOne Solar Support

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QUESTIONS AND ANSWERS

How long can the SmartOne Solar be stored without exposure to the sun?

This depends greatly on the initial state of the batteries and the ambient temperature of the device. Also, if the device is to be stored for months at a time, it is strongly recommended to install the magnetic grommet to keep the SmartOne Solar in the OFF mode. If the magnetic grommet is installed and the batteries are fully charged then, at 20°C ambient temperature, the batteries will last for approximately 1 year. ...

How long can the SmartOne Solar device report location without any sunlight?

This depends greatly on the initial state of the batteries, how many messages per day are being reported, and the ambient temperature of the device. If the batteries are fully charged then, at 20°C ambient temperature, with the SmartOne Solar reporting 2 messages per day, it is estimated that the batteries can power the SmartOne Solar to report for approximately 6 months. ...

Can I replace the SmartOne Solar batteries?

The SmartOne Solar device is sealed and injected with a potting material for Intrinsic Safety certification, so it is not possible to replace the batteries.  ...

How long will batteries in the SmartOne Solar device operate over its serviceable lifetime?

This depends greatly on how many messages per day are being reported, and the ambient temperature. If, at 20°C ambient temperature, with the SmartOne Solar reporting 2 messages per day, it is estimated that the batteries can last up to 8 years of serviceable life.  ...

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Due to COVID-19, you may experience longer than normal hold times.​

Our Customer Relations team is available from Monday 6:00 A.M. - Saturday 6:00 A.M. (WAT), including public holidays.
 
For South Africa:
0800 994 945

For North Africa, Central Africa and southern Counties outside of South Africa:
+353 1 290 9505

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