Frequently Asked Questions


    To make a payment for your Globalstar services, please follow the steps listed below:
         1. Log into your “My Account.” 
         2. Select “My Billing
         3. Click “Pay Now

    To view our coverage map, please follow the steps listed below:
    1. Located under the "Support" category select the option “Coverage Maps.”
    2. Or you may view our coverage map by clicking here

    To update your account information, please follow the steps listed below:
    1. Log into your “My Account
    2. Select “My Profile
    3. Make the desired changes and click “Save

    1. Located under the “Where to Buy” category select the option "Locate a Dealer".
    2. Or you can view our Dealers map by clicking here.

    Visit an authorized Globalstar dealer or contact Customer Relations at +353 1 2962525.
    To find a Globalstar dealer near you, click here.

    Roaming occurs while placing or receiving calls outside of your “Home Zone”. To review your home zones please follow the steps listed below:
    1. Select “Support”.
    2. Select “Coverage Maps”.
    3. The “Show Home Zone” is outlined in green as indicated by the key listed below the coverage maps.

    Payment for your Globalstar services may be submitted by one of the following ways:
    1. Credit Card (having a credit card on file will ensure automatic payment occurs)
    2. Cheque or money order can be mailed to one of the following address:

      Globalstar Europe Satellite Services Ltd.
      Unit 10, The Hyde Building
      The Park
      Carrickmines
      Dublin 18
      Ireland

    3. Direct debit can be set up. Please contact Customer Relations at +353 1 2962525, or by email at customerservice@globalstar.com.

    While you do have the option to submit payment both monthly and annually, all Globalstar service plans require a 12-month minimum commitment.

    Yes, you may create an online account for your Globalstar services by following the steps listed below. Once completed, you will have access to your current and previous invoices, account information, and the ability to make payments.
    1. In the upper right corner of the website, select “View Or Pay Your Bill”.
    2. Located underneath the login prompt, Select “Register”. Please be advised your account number is required to complete the process of creating an online account.
    3. The on screen instructions will guide you through process.

    You may view Globalstar service plans by following the instructions below:
    1. Listed under “Products” you may view pricing information for each product in relation to both voice and data services.

Conflict Minerals Sourcing Policy

link.png Minerals Sourcing Policy
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FCC Certifications

link.png FCC ID: L2V-SATFI2
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Globalstar Patents

Globalstar Patents
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Globalstar Licenses

Maria DB License
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Important Notices

California MTS Surcharge
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Terms and Conditions and Policies

CPNI Policy
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Privacy Policy
View Privacy Policy >
Service Agreement General Terms and Conditions
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Warranties

SPOT Limited Product and Module Warranty
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SPOT Simplex & Duplex Warranty
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