Assistance pour le SPOT Gen3

Why can't I enter my auth code into the SPOT Device Updater?

If you are not able to enter your auth code into the SPOT Device Updater we recommend you try the following:

• Ensure you are using the cable that came with the SPOT device.
• Try a different micro USB cable as some cables were created solely for charging devices, while other cables may have the required data lines (D+/D-).
• Connect the micro USB cable directly to the computer - without using a USB hub.
• Ensure that your computer is current with all OS updates.
• Try using a different computer

If you continue to experience difficulty with your firmware update and sync, please contact us for support.