
SPOT Trace
SATELLITE TRACKING DEVICE
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LATEST FIRMWARE
Release Date2023/01/18
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
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SPOT Trace Support
General
Finding the best location to send a message?
The ideal environment or location to send a message from your SPOT device would be a horizon to horizon view of the open sky. There are two satellite constellations that require a line of site to your device to acquire your GPS location and transmit messages. We understand that this type of location cannot always be attained, so here are a few tips in finding a good location to send your message.
- Ensure that you are not too close to any tall buildings or structures that may block the view of the open sky.
- If you are in a heavily forested area, attempt to find a clearing
- If you are in a valley, attempt to elevate as much as possible
CALL ☎
For General info and Sales: [+27 11 467 2360]For Technical Support and dialing from RSA: [080000SPOT]
For Technical Support and dialing from outside RSA: [+353 94 950 5096]
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Technical phone support is available Monday to Thursday 24hrs US CST.
Friday: 12:00AM to 10:00PM US CST.
EMAIL ✉
[email protected]Physical Address ⛫
17 Rockview Close,Lone Hill, Sandton, 2062
South Africa