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SPOT Gen3

SPOT Gen3

Satellite GPS Messenger
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LATEST FIRMWARE

Release Date
2020/08/03
Firmware Version
1.11
Firmware Updater Version
2.5.6
Update Firmware >>

SPOT Gen3 Support

Messaging

What is the best location to send a message?

The ideal environment or location to send a message from your SPOT device would be a horizon to horizon view of the open sky.  There are two satellite constellations that require a line of site to your device to acquire your GPS location and transmit messages.  We understand that this type of location cannot always be attained, so here are a few tips in finding a good location to send your message.
•    Ensure that you are not too close to any tall buildings or structures that may block the view of the open sky.
•    If you are in a heavily forested area, attempt to find a clearing
•    If you are in a valley, attempt to elevate as much as possible

Need more help?


CONTACT US

CALL

Our Customer Relations team is available from Monday 6:00 A.M. - Saturday 6:00 A.M. (WAT), including public holidays.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

For South Africa:
0800 994 945

For North Africa, Central Africa and southern Counties outside of South Africa:
+353 1 290 9505

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