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SPOT Gen3

SPOT Gen3

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Latest Firmware

Release Date
2020/08/03
Firmware Version
1.11
Firmware Updater Version
2.7.13
Update Firmware >>

SPOT Gen3 Support

General

How do I update my firmware?

The SPOT Device Updater software is required to sync your device and/or update the firmware of your SPOT device.  You will need a computer running Microsoft Windows or MacOS with an internet connection.

To download the SPOT Device Updater, you may visit the following link:  https://www.findmespot.com/en/index.php?cid=224

Select your device and you will be given the option to download the Windows or Mac versions of the installer.  Once the download has completed, run and install the software.  The last step of the installation will allow the launch of the application by clicking Finish!

When the SPOT Device Updater Launches a welcome screen will appear.  Please ensure that the device is NOT powered on.  When connected to the computer, the ESN of your device will be displayed. The welcome text will change and request that  the auth code is entered.  Enter your auth code and click submit.  Your device settings will be displayed.  Click update device to complete your sync and firmware update.

Need more help?


Contact Us

CALL ☎

For General info and Sales: [+27 11 467 2360]
For Technical Support and dialing from RSA: [080000SPOT]
For Technical Support and dialing from outside RSA: [+353 94 950 5096]

Please have your PIN ready when calling.
PIN confirmation is not supported via voice.
Please enter your pin on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST

EMAIL ✉

[email protected]
 

Physical Address ⛫

Regent Hill Office Park Block A,
Ground Floor Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa