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SPOT Gen3

SPOT Gen3

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LATEST FIRMWARE

Release Date
2020/08/03
Firmware Version
1.11
Firmware Updater Version
2.5.6
Update Firmware >>

SPOT Gen3 Support

General

How do I update my device settings?

The SPOT Gen3  will require a device update or sync when changes are made to the device Tracking Interval, Movement Alert or Dock Mode. When a device settings update/sync or firmware update is available for your device, an orange starburst will appear on your SPOT Account when you are signed-in. Clicking on the starburst will display information containing how and where to download the SPOT Device Updater software (click here to download it directly). 

Connect your SPOT Gen3 to your computer with a micro USB cord (included in the box) and open the software. You will need to enter your device's Auth code (located in the battery compartment of the device) and click submit. The SPOT Device Updater will transfer your new settings from your account to your SPOT device.
 

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CONTACT US

CALL

Our Customer Relations team is available from Monday 6:00 A.M. - Saturday 6:00 A.M. (WAT), including public holidays.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

For South Africa:
0800 994 945

For North Africa, Central Africa and southern Counties outside of South Africa:
+353 1 290 9505

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