SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
AFRICA
English
JAPAN
Japanese
ASIA PACIFIC
English
CLOSE
General

General

Get Help Get Help

General Support

Shipping & Returns

When will my purchase arrive?

  • Shipping is based on a combination of weight and destination.
  • Orders will be processed and generally shipped in 1-2 business days, via Ground delivery, pending stock availability.
  • Orders will generally arrive within 3-9 business days, based on ship address location. 
  • Any change requests after your order has been submitted cannot be guaranteed.

Need more help?


CONTACT US

CALL

Our Customer Relations team is available from Monday 6:00 A.M. - Saturday 6:00 A.M. (WAT), including public holidays.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

For South Africa:
0800 994 945

For North Africa, Central Africa and southern Counties outside of South Africa:
+353 1 290 9505

USER VOICE

User Voice was created to let your voice be heard.


Your feedback helps us continue to deliver useful products and solutions that meet your needs. We rely on your insights to understand these needs more profoundly and create exceptional customer experiences.

VISIT USERVOICE