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General

General

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General Support

Shipping & Returns

How do I return my unopened hardware?

  1. Contact Globalstar Customer Relations at [email protected]
  2. Provide your ESN, Order ID number and date of purchase/activation along with your customer information.
  3. Globalstar Customer Relations will assess the return and provide you with the necessary information regarding your return request.
  • Customer is responsible for return freight arrangements and costs. Collect shipments are not accepted. 
  • All returns must include the RMA (Return Merchant Authorization) number prior to shipping. Items returned without a RMA number will be refused.
  • Allow 4-6 weeks for your credit card statement to reflect the refund.

Need more help?


CONTACT US

CALL ☎

For General info and Sales: [+27 11 467 2360]
For Technical Support and dialing from RSA: [080000SPOT]
For Technical Support and dialing from outside RSA: [+353 94 950 5096]

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Technical phone support is available Monday to Friday 24h CST

EMAIL ✉

[email protected]
 

Physical Address ⛫

Regent Hill Office Park Block A,
Ground Floor Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa