SPOT X
2-Way Satellite Messenger
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LATEST FIRMWARE
Release Date8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
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SPOT X Support
Messaging
What email address is used to send email to a SPOT X?
The email address is [email protected].
Example, the SPOT X number is 12542345678, the email address to text to a SPOT X is [email protected].
The character limit for SMS Texting and Email messages is 140 characters. This includes empty spaces and in the case of emails, any previous messages quoted in a reply.
Common Issues
Message is not being received.
- If you have a short message but it still does not go through, it could be that you are returning to a new line of text and the empty spaces are counted towards your character limit.
- Failed inbound emails may be due to the sender allowing the quote of your original message to be included. Please check that any email sent to the SPOT X is free of all text other than the intended message.
- Prior to sending or replying it is recommend to remove any signatures or any other additional characters/text within the Subject/Body of the email.
- Confirm to only send all messages in plain text
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500