SPOT X

SPOT X

2-Way Satellite Messenger
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LATEST FIRMWARE

Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
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SPOT X Support

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SPOT X Support

Messaging

What email address is used to send email to a SPOT X?

The email address is [email protected].

Example, the SPOT X number is 12542345678, the email address to text to a SPOT X is [email protected].

The character limit for SMS Texting and Email messages is 140 characters. This includes empty spaces and in the case of emails, any previous messages quoted in a reply. 

Common Issues
Message is not being received.

  • If you have a short message but it still does not go through, it could be that you are returning to a new line of text and the empty spaces are counted towards your character limit.
  • Failed inbound emails may be due to the sender allowing the quote of your original message to be included. Please check that any email sent to the SPOT X is free of all text other than the intended message.
  • Prior to sending or replying it is recommend to remove any signatures or any other additional characters/text within the Subject/Body of the email.
  • Confirm to only send all messages in plain text

Need more help?


Contact Us

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.