
SPOT X
2-Way Satellite Messenger
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LATEST FIRMWARE
Release Date4/23/2025
Firmware Version
2.6.1
Firmware Updater Version
2.8.1
Update Firmware >>
SPOT X Support
Firmware
Factory Resetting your SPOT X
Only perform this when all other troubleshooting steps have been attempted
NOTE: Resetting the SPOT X to the out-of-the-box Factory Settings will erase all data on the SPOT X including all contacts, account information, waypoints, and message threads.
- From the Main Menu, select System Settings
- Select Factory Reset (Scroll down)
- Select Reset
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.