SPOT Gen4

SPOT Gen4

Global Satellite GPS Messenger
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Firmware
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LATEST FIRMWARE

Release Date
10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
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SPOT Gen4 Support

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SPOT Gen4 Support

Messaging

What does the mail/envelope LED represent?

The mail, or send, icon on the SPOT Gen4 indicates that your device is attempting to transmit a message.  If you are sending a Check In or Custom message, please allow the SPOT to complete the message cycle before turning off or stowing your device.  When the mail/enveloped LED is no longer displaying activity, you may turn or stow your device.

A Check In and Custom message cycle may take up to 20 minutes while in optimal operating conditions (clear view of the sky, distant from tall structures by at least 10 meters, SPOT logo facing the sky).

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CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.