
SPOT Gen4
Global Satellite GPS Messenger
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LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen4 Support
Messaging
How do I configure my SPOT Gen4 contacts?
The SPOT Gen4 can send Check-in, Custom, and Help messages each with up to 10 preconfigured contacts. Each message may contain a max of 110 characters (including spaces).
To configure the contacts of your SPOT Gen4:
- Login to your SPOT account and go to My Devices.
- Click View/Edit for the device you want to configure.
- Scroll down to the Message Profiles section, then select the message type you want to configure.
- In the Message to Send field, enter the message your contacts will receive.
- After entering your message, you may add contacts who will receive your message. Select Add Email and/or Add Mobile Number to. You may enter up to 10 contacts.
- Select one and enter the appropriate information. For more information on configuring mobile contacts, please click here.
- When you have completed configuring your message and contact list, please click Save.
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.