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SPOT Gen4
Global Satellite GPS Messenger
Get Help
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Documents
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Firmware
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Apps
LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen4 Support
Messaging
How do I back up and save my SPOT activity?
Backing up your SPOT activity:
With new SPOT Maps, up to 3 years of your messaging data will be stored for free. See Mapping Upgrades (under Settings & Billing) if you would like more of your data stored.
- Login to your SPOT account
- Click on Maps.
- Select Reports icon and in the submenu, select Activity Report
- In the new window that appears, select the device or devices for your Activity Report
- Select the Date Range
- Check Show Details? if you want your individual messages to be part of your download
- Click on Run Report
- On the far right of the screen, select the Export icon and choose a file type (Excel, PDF, KML, GPX)
- Once the desired format is selected, the Activity Report will be downloaded
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.