
SPOT Gen4
Global Satellite GPS Messenger
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LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen4 Support
General
What is the battery life of the SPOT Gen4?
For reliable performance, use AAA Energizer® Ultimate Lithium 8x batteries (L92) or NiMH rechargeable batteries. The power light will blink red when batteries are low. Colder conditions and extreme heat can impact battery life. Always carry an extra set of batteries with you. Non-lithium batteries will work with SPOT but are not recommended for optimal performance.
Test your SPOT device before each trip by sending a Check In message to yourself. Using non-recommended battery types may degrade the performance of your SPOT’s message transmission.
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.