SPOT Gen4
Global Satellite GPS Messenger
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LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
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SPOT Gen4 Support
General
How does tracking work?
Once you set your device to tracking mode, the SPOT Gen4 will send an initial tracking message. Your GPS location will be acquired and the message will be sent. The next tracking message will be sent according to how the tracking interval is configured.
The default tracking interval is 10 minutes. The basic service plan allows 5, 10, 30, and 60 minute tracking intervals.
The extreme tracking service permits 2.5 minute tracking interval for precise tracking locations and is an added cost service. More information on Extreme Tracking can be found here.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500