SPOT Gen4
Global Satellite GPS MessengerLATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
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SPOT Gen4 Support
General
How do I update my device settings?
The SPOT Gen4 will require a device update or sync when changes are made to the device Tracking Interval, Movement Alert or Dock Mode. When a device settings update/sync or firmware update is available for your device, an orange starburst will appear on your SPOT Account when you are signed-in. Clicking on the starburst will display information containing how and where to download the SPOT Device Updater software (click here to download it directly).
Connect your SPOT Gen4 to your computer with a micro USB cord (included in the box) and open the software. You will need to enter your device's Auth code (located in the battery compartment of the device) and click submit. The SPOT Device Updater will transfer your new settings from your account to your SPOT device.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500