SPOT Gen3

SPOT Gen3

Satellite GPS Messenger
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LATEST FIRMWARE

Release Date
10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
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SPOT Gen3 Support

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SPOT Gen3 Support

Messaging

SPOT Gen3 is no longer in production, however, it is still supported on the Globalstar Satellite Network.

What does an email or SMS notification look like that I send from my SPOT Gen3?

When the SPOT system receives a "Check In" or "Help" message, it will use the contact information settings that you entered to send notifications to your friends and family. The subject line of the email contains your unit number and if it is a "Check In" or "Help" message.

The email contains the full "Check In" or "Help" message that you setup for the messenger. The email also contains the serial number, the exact latitude/longitude location and a map link. Clicking on the map link will pop up a Google maps page that will show them your current location.

If you have added a mobile numbers as a contacts, they will also receive the notification. The format of messages sent to a mobile phones are almost identical.  The exceptions are the inclusion of the Google map link and your GPS location.

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Phone support is available Monday - Friday, 24h CST.

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PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

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Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.