SPOT Gen3

SPOT Gen3

Satellite GPS Messenger
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Get Help
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Documents
Firmware
Firmware
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LATEST FIRMWARE

Release Date
10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
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SPOT Gen3 Support

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SPOT Gen3 Support

Messaging

SPOT Gen3 is no longer in production, however, it is still supported on the Globalstar Satellite Network.

Can I send a message to indicate that I have started tracking?

Yes!  You may send a Check In or Custom message from your device to notify your contacts that you have enabled tracking mode.  We recommend communicating with your contacts prior to leaving for your adventure to let them know that they may be receiving messages from your SPOT messenger or an email containing a share page link that will display your location information.  Your tracking information may be viewed in the mapping platform or via your Shared Views. 

Please note, tracking mode does not send messages to contacts. Tracking mode records your location by sending a transmission with your GPS coordinates at a regular interval.  Tracking intervals may be configured from your SPOT account.

Need more help?


Contact Us

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.