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SPOT Gen3

SPOT Gen3

Satellite GPS Messenger
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Firmware Firmware
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LATEST FIRMWARE

Release Date
8/3/2020
Firmware Version
1.11
Firmware Updater Version
2.5.6
Update Firmware >>

SPOT Gen3 Support

General

SPOT Gen3 is no longer in production, however, it is still supported on the Globalstar Satellite Network.

What is the device doing when the GPS light turns on?

Whether you're sending a message, tracking, or sending a help request, you'll notice that the GPS LED will illuminate during the process of sending messages.  When the GPS LED begins flashing green, your SPOT device has acquired or is attempting to acquire your GPS location.

If the GPS LED blinks red, the SPOT cannot see the GPS satellites and/or cannot find your GPS location.  If the GPS light blinks red, you should move to a location with a clearer view of the sky.

If the GPS continually displays red even while in meeting optimal operating conditions (open and clear view of the sky, distant from tall structures by at least 10 meters, SPOT logo facing the sky) please contact Customer Relations for further assistance.

Need more help?


CONTACT US

CALL

Due to COVID-19, you may experience longer than normal hold times.​

Phone support is available Monday - Friday, 24h CST.
1 (877) 452-5782
1 (985) 327 7500

CHAT

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.

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