General
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General Support
Usage
What is roaming?
Roaming occurs while placing or receiving calls outside of your Home Zone. To review your home zones please follow the steps listed below:
- Located under the Products category
- Select Coverage Maps
- Select the device to view the applicable coverage area
- Your Globalstar Home zone is the green outlined areas that includes most of North America, parts of Latin and South America, and parts of Europe and Africa
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500