Get Help
Get Help

General Support

Get Help

General Support


What is roaming?

Roaming occurs while placing or receiving calls outside of your Home Zone. To review your home zones please follow the steps listed below:

  1. Located under the Products category
  2. Select Coverage Maps
  3. Select the device to view the applicable coverage area
  4. Your Globalstar Home zone is the green outlined areas that includes most of North America, parts of Latin and South America, and parts of Europe and Africa

Need more help?

Contact Us


Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.