General

General

Get Help
Get Help

General Support

Get Help

General Support

SPOT For Business My Account

View/Edit Tracking Intervals (If applicable)

Click on the Tracking bar to view or edit the SPOT device tracking intervals.
To change the Tracking intervals (SPOT X excluded):

  • Select the available tracking intervals (tracking interval available options will depend on the service plan)
  • A Settings Update will be required when making changes to the Tracking intervals (SPOT X excluded)
Note: SPOT X Tracking intervals must be changed from the device
 

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Contact Us

CALL

Phone support is available Monday to Thursday 24hrs CST.
Friday: 12:00AM to 10:00PM CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Chat with an Agent

Chat Support is available in English. Additional languages are supported using machine translation.

Service cancellations and payments are not supported via chat.

Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.