Get Help
Get Help

General Support

Get Help

General Support

SPOT For Business My Account

View/Edit Check In Message and Contacts

Check In with friends and family by quickly sending a pre-programmed message and/or email along with your GPS coordinates to up to 10 contacts at no cost to you. The Check In message will include a link to Google Maps™ containing the SPOT X’s location.

  • Update your message in the Message to Send box (only one message allowed)
  • 110 characters maximum allowed
  • Add/Edit your contact's Email or Mobile Number
  • 10 contacts maximum allowed
  • Select the Twitter box if applicable (must have a Twitter account linked to your Spot account)

Need more help?

Contact Us


Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.