Get Help
Get Help

General Support

Get Help

General Support

SPOT For Business My Account

View/Edit Contacts (if applicable)

View/Edit Contacts and Contact Groups for sending Custom Messages

  • Only available for products that have custom SMS and email capabilities
  • Syncing the SPOT device with SPOT My Account is required for contacts and contact groups to appear on your device.
  • SMS contact must include the country code, area code and number
Note: Some special characters may not be allowed when entering contact information. Please limit special characters when possible

Need more help?

Contact Us


Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.