General

General

Get Help
Get Help

General Support

Get Help

General Support

SPOT For Business My Account

View/Edit Contacts (if applicable)

View/Edit Contacts and Contact Groups for sending Custom Messages

  • Only available for products that have custom SMS and email capabilities
  • Syncing the SPOT device with SPOT My Account is required for contacts and contact groups to appear on your device.
  • SMS contact must include the country code, area code and number
Note: Some special characters may not be allowed when entering contact information. Please limit special characters when possible

Need more help?


Contact Us

CALL

Phone support is available Monday to Thursday 24hrs CST.
Friday: 12:00AM to 10:00PM CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Chat with an Agent

Chat Support is available in English. Additional languages are supported using machine translation.

Service cancellations and payments are not supported via chat.

Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.