
General

Get Help
General Support
SPOT For Business My Account
How to change the Username
- From the main website: https://www.findmespot.com/ click My Account and then click Login.
- Login to the online account.
- Click Settings and Billing in the upper right corner.
- Under User Settings, enter the old username, new username and confirm.
- Click Save.
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.