Get Help
Get Help

General Support

Get Help

General Support

SPOT For Business My Account

How to change the Password

  1. Log in to your SPOT account.
  2. Select Settings & Billing in the upper right-hand corner.
  3. Under User Settings / Password Settings, enter the old password, new password and confirm.
    1. Password characters are limited to the letters a to z, the numbers 0 to 9, and the underscore _.
    2. Password has to be at least 8 characters long.
  4. Click Save.

Need more help?

Contact Us


Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.