
General

Get Help
General Support
SPOT For Business My Account
Enable/Disable Social Media
Link your Twitter or Facebook account to your SPOT and keep your friends and family in the know wherever you go!
- Syncing SPOT X with your SPOT My Account is required for Twitter to appear as a contact on your device (only applies to SPOT X)
- Due to the recent platform changes to Facebook’s Privacy Policy, only SPOT users who have a Facebook Business account will be able to post from their device
- Link your Facebook Business account from SPOT My Account, then sync your SPOT X to display Facebook as a contact (only applies to SPOT X)
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.