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General

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General Support

SPOT For Business My Account

Creating a New My Account

SPOT My Account gives you access to activate SPOT devices plus:
  • Edit SPOT Contacts
  • Edit SPOT Tracking intervals
  • Add Additional SPOT services
  • Update SPOT device information
  • Test SOS feature
  • Update Credit Card information
  • Make a Payment
  • Access the SPOT Mapping Platform
  • Update Username and Password
  • Suspend a Flex Plan subscription
  • Cancel service

Step 1: Access the My Account site and begin the setup
  • Go to www.findmespot.com and click on My Account, Activate your SPOT (top right corner)
  • Click SIGN UP under New Account

Step 2: Complete the setup requirements to create your account
  • An email will be sent to you for verification purposes
  • Open the email and click on VERIFY EMAIL
  • Login to your My Account once email is verified

Step 3: Ready to start activating your SPOT device(s)
  • Click here for instructions on how to activate a SPOT Device

Need more help?


CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

CHAT

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.

USER VOICE

User Voice was created to let your voice be heard.


Your feedback helps us continue to deliver useful products and solutions that meet your needs. We rely on your insights to understand these needs more profoundly and create exceptional customer experiences.

VISIT USERVOICE