
General

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General Support
Billing
What payment methods are accepted?
Payment for your Globalstar services may be submitted by one of the following ways:
- Credit Card (having a credit card on file will ensure automatic payment occurs)
- Check or money order can be mailed to one of the following address:
U.S. Payment Address:
Attention Globalstar
P.O. BOX 679576
Dallas, Texas 75267
Canadian Payment Address:
Attention Globalstar
P.O. BOX 8013, Postal Station A
Toronto, Ontario M5W 3W5
Direct debit can be set up. Please contact Customer Relations at 1-877-452-5782
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.