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General Support

Billing

How can I make a payment?

Globalstar Legacy Products
  1. Login into My Account
  2. Select My Billing
  3. Click Pay Now

SPOT
The credit card on file for your SPOT account will be automatically charged monthly or annually depending on your service plan.

Commercial IoT
  1. Login into My Account
  2. Hoover over Billing and select Billing History
  3. If there is an outstanding balance, you will have the option to Pay Now
 
Sat-Fi2
  1. Login into My Account
  2. Select Settings & Billing
  3. Select Billing & Payments
  4. If there is an outstanding balance, you will have the option to Pay Now

Notes:
*If the payment information has been saved on file, the saved account will be billed every month days after the statement date. 
**If it is necessary to update the payment information to process a payment, you may update your payment information from the Settings and Billing tab.

Need more help?


CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

CHAT

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.

USER VOICE

User Voice was created to let your voice be heard.


Your feedback helps us continue to deliver useful products and solutions that meet your needs. We rely on your insights to understand these needs more profoundly and create exceptional customer experiences.

VISIT USERVOICE