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General

General

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General Support

Shipping & Returns

When will my purchase arrive?

  • Shipping is based on a combination of weight and destination.
  • Orders will be processed and generally shipped in 1-2 business days, via Ground delivery, pending stock availability.
  • Orders will generally arrive within 3-9 business days, based on ship address location. 
  • Any change requests after your order has been submitted cannot be guaranteed.

Need more help?


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Phone support is available Monday - Friday, 24h CST.

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Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.