SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
AFRICA
English
JAPAN
Japanese
ASIA PACIFIC
English
CLOSE
SPOT Trace

SPOT Trace

Satellite Tracking Device
Get Help Get Help
Documents Documents
Firmware Firmware
Apps Apps

LATEST FIRMWARE

Release Date
12/07/2021
Firmware Version
1.10
Firmware Updater Version
2.5.6
Update Firmware >>

SPOT Trace Support

General

How can the SPOT interference be prevented in aircraft?

In many cases, keeping the SPOT device at least 12-18 inches away from any navigation equipment or GPS antennas will resolve the problem.   This can be difficult in smaller planes as many pilots want to place the SPOT device on the glare shield.  If interference is observed, move the SPOT device to another location and check again for interference.  Continue testing until the problem is resolved.  Please note that in some cases, the interference problem will not be able to be resolved unless the SPOT product is turned off.

Need more help?


CONTACT US

CALL

Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays: 

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

+353 1 513 3231

USER VOICE

User Voice was created to let your voice be heard.


Your feedback helps us continue to deliver useful products and solutions that meet your needs. We rely on your insights to understand these needs more profoundly and create exceptional customer experiences.

VISIT USERVOICE