![SPOT Gen4](/getmedia/c4dea9a0-4bf1-4db9-a93e-6dcbdcd68e6b/SPOT-Gen4-front.png?width=369&height=493&ext=.png)
SPOT Gen4
Global Satellite GPS Messenger![Get Help](/getmedia/1dd20135-ff0c-45ea-8195-684380ad0d07/get-help-active-menu-icon.png?width=40&height=61&ext=.png)
Get Help
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Documents
![Firmware](/getmedia/2a814807-73a0-4fad-a614-b475b9688bde/firmware-menu-icon.png?width=54&height=46&ext=.png)
Firmware
![Apps](/getmedia/f19521ff-1499-465f-bbed-d5a0f630f3b8/apps-icon-white.png?width=91&height=145&ext=.png)
Apps
LATEST FIRMWARE
Release Date18/10/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen4 Support
General
Why can't I enter my auth code into the SPOT Device Updater?
If you are not able to enter your auth code into the SPOT Device Updater we recommend you try the following:
- Ensure you are using the cable that came with the SPOT device.
- Try a different micro USB cable as some cables were created solely for charging devices, while other cables may have the required data lines (D+/D-).
- Connect the micro USB cable directly to the computer - without using a USB hub.
- Ensure that your computer is current with all OS updates.
- Try using a different computer
If you continue to experience difficulty with your firmware update and sync, please contact us for support.
CALL
Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays:Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
+353 1 513 3231