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SPOT Gen3

SPOT Gen3

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LATEST FIRMWARE

Release Date
03/08/2020
Firmware Version
1.11
Firmware Updater Version
2.5.6
Update Firmware >>

SPOT Gen3 Support

General

Why can't I enter my auth code?

If you are not able to enter your auth code into the SPOT Device Updater we recommend you try the following:
  • Ensure you are using the cable that came with the SPOT device.
  • Try a different micro USB cable as some cables were created solely for charging devices, while other cables may have the required data lines (D+/D-).
  • Connect the micro USB cable directly to the computer - without using a USB hub.
  • Ensure that your computer is current with all OS updates.
  • Try using a different computer

If you continue to experience difficulty with your firmware update and sync, please contact us for support.

Need more help?


CONTACT US

CALL

Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays: 

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

+353 1 513 3231

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