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SPOT Gen3

SPOT Gen3

Satellite GPS Messenger
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LATEST FIRMWARE

Release Date
03/08/2020
Firmware Version
1.11
Firmware Updater Version
2.5.6
Update Firmware >>

SPOT Gen3 Support

General

What is the device doing when the GPS light turns on?

Whether you're sending a message, tracking, or sending a help request, you'll notice that the GPS LED will light during the process of sending messages.  When the GPS LED begins flashing green, your SPOT device has acquired or is attempting to acquire your GPS location.

If the GPS LED blinks red, the SPOT cannot see the GPS satellites and/or cannot find your GPS location.  If the GPS light blinks red, you should move to a location with a clearer view of the sky.

If the GPS continually displays red even while in meeting optimal operating conditions (open and clear view of the sky, distant from tall structures by at least 10 meters, SPOT logo facing the sky) please contact Customer Relations for further assistance.

Need more help?


CONTACT US

CALL

Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays: 

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

+353 1 513 3231

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