SmartOne Solar Support
Power
How long can the SmartOne Solar device report location without any sunlight?
This depends greatly on the initial state of the batteries, how many messages per day are being reported, and the ambient temperature of the device. If the batteries are fully charged then, at 20°C ambient temperature, with the SmartOne Solar reporting 2 messages per day, it is estimated that the batteries can power the SmartOne Solar to report for approximately 6 months.
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Holiday Hours and Closures:
24/12/2025 Closed at 12:00AM (UK)
25/12/2025 Closed
26/12/2025 Open at 01:00PM (UK)
31/12/2025 Closed at 12:00AM (UK)
01/01/2026 Open at 01:00PM (UK)
24/12/2025 Closed at 12:00AM (UK)
25/12/2025 Closed
26/12/2025 Open at 01:00PM (UK)
31/12/2025 Closed at 12:00AM (UK)
01/01/2026 Open at 01:00PM (UK)
CALL
Monday 6h00 to Friday 23h00 UK, including public holidays.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
+353 1 513 3231
SmartOne Solar
SmartOne C
STX3
STX3 Dev Kit
SPOT X
SPOT Gen4
SPOT Trace