SPOT Gen4

SPOT Gen4

Global Satellite GPS Messenger
Get Help
Get Help
Documents
Documents
Firmware
Firmware
Apps
Apps

LATEST FIRMWARE

Release Date
18/10/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen4 Support

Get Help  |  Documents  |  Firmware  |  Apps

SPOT Gen4 Support

General

Why can't I enter my auth code into the SPOT Device Updater?

If you are not able to enter your auth code into the SPOT Device Updater we recommend you try the following:

  • Ensure you are using the cable that came with the SPOT device.
  • Try a different micro USB cable as some cables were created solely for charging devices, while other cables may have the required data lines (D+/D-).
  • Connect the micro USB cable directly to the computer - without using a USB hub.
  • Ensure that your computer is current with all OS updates.
  • Try using a different computer

If you continue to experience difficulty with your firmware update and sync, please contact us for support.

Need more help?


Contact Us

CALL

Monday 6h00 to Friday 23h00 UK, including public holidays.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

+353 1 513 3231